Are There Any Negative Customer Reviews?
Jackpotjoy Welcome to Jackpotjoy, the home of online bingo. Our exciting range of online bingo, live casino and slot games is sure to have you on the edge of your seat. Jackpotjoy was launched in 2012 and is operated by Profitable Play Limited. Specialising primarily in bingo and virtual casino slots, its pages include popular games from acclaimed software providers such as Netent, IGT and Williams Interactive.
While some customers are impressed with jackpotjoy Casino, there are several negative customer reviews about jackpotjoy Casino. Most of the complaints have to do with suspicion of cheating strategies by jackpotjoy because it is almost impossible for a customer to win at the casino. Some customer reviews also reveal that jackpotjoy sometimes delays paying customers who have won at the casino. There have even been a few cases of customers’ accounts being closed when they try to withdraw their winnings. Some of the customer complaints are resolved but others are not, making it impossible for customers to withdraw their winnings.
Customers have also complained about poor customer service at the casino. According to some customers, the casino sometimes blocks users who have written to complain about something at the casino. The customer support agents can be very rude and unhelpful in some instances; instead of trying to understand exactly what the issue is, they dismiss users without helping them in any way. The reviews also say that the casino’s new website is difficult to navigate and customers have a hard time browsing through it and playing games at the casino.
Welcome to the home of huge jackpots and amazing games! From fantastic Bingo and Slots to Instant Win and Casino games, we’ve got over 250 to enjoy.
We love nothing more than fun, which is why we have the best games, loads of bonuses and brilliant promotions. Not to mention that we look after all of our players, from those who like value and small stakes to the high rollers! There are no fees on cards and unbeatable loyalty schemes, like Joy Points.
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Players can be sure of a safe, secure and responsible gaming environment with quality services to boot.
So with all that and more, what are you waiting for? Come on in and join the fun!
Jackpotjoy is operated by Profitable Play Limited, part of the Gamesys group, and is licensed and regulated in Great Britain by the Gambling Commission and the Government of Gibraltar and Gibraltar Gambling Commissioner. The JACKPOTJOY brand, including the trade mark JACKPOTJOY and the JACKPOTJOY logo, is owned by Jackpotjoy Operations Ltd, part of Jackpotjoy plc, and is used here under licence by Profitable Play Limited.
Jackpotjoy plc is the largest bingo-led online gaming operator in the world. We offer online entertainment that thrills, engages and excites our customers. We are proud to bring you the best gaming experience in a safe, fair and trusted environment.
If you need any further information, we are here to help 24 hours a day.
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Email: support@jackpotjoy.com